Shipping & Delivery

We aim to process all orders quickly and get your lovely soft toys on their way to you as soon as possible. Please see the information below for details on our shipping options and delivery times.

How long will it take to process my order?
Order processing usually takes 1-2 business days. Orders are not processed on weekends or public holidays.

What shipping methods do you offer?
We offer a range of shipping options to meet your needs, including standard and express services. Delivery times and costs will vary depending on your location and the shipping method selected.

How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your parcel.

Do you ship internationally?
Yes, we ship to many countries around the world. Please note that international shipments may be subject to customs fees and import duties, which are the responsibility of the recipient.

What should I do if my order is lost or damaged?
Please contact our customer support team for assistance. We will help resolve any issues with your delivery.

For more detailed information, please visit our website.